With over eighty years combined
experience, our management team has led
the development of numerous highly-successful learning
solutions in all
facets of the learning industry.
|
Manufacturing Company
To improve the rollout of new product
offerings, we developed custom eLearning
courses that were used by their sales
channel and customers. Through effective
teamwork and improved processes, we were
able to produce content much faster and less
expensively than before.
| Large Pharmaceutical Company
In order to provide a more cost effective
training program for employees based in
Europe and the US, the client was migrated
from traditional classroom courses to
instruction utilizing Virtual Instructor-led
Training (vILT). Outsourced instructors
were taught effective vILT techniques.
Instructional Designers re-purposed existing
Instructor-led (ILT) content into
interactive and compelling web-based
courses, conducted by live instructors. The
result was a 70% reduction in training cost
per student.
| Medical Equipment Maker
This client’s business need was to decrease
the time it took to make product design
changes in a consensus-driven organization.
As part of overall project, we led the
organization’s change management and
training effort, a sponsorship network,
communication planning, mentoring, and
knowledge transfer and training programs.
The result was an overall decrease in
turnaround time for design changes, an
increase in productivity and a sustained
high level of customer and employee
satisfaction.
| International Peacekeeping Organization
One of the core initiatives for this global
organization was to improve the gender
equality of their member nations. In order
to support this cultural change, training
was created that was sensitive to the values
of a diverse range of cultures. The result
was a large increase in awareness of the
organization's core philosophy of equality and
understanding and of how members can
contribute to the change.
| Large Pharmaceutical Company
During a merger of two companies, their
sales force needed to understand and sell
new products added to their existing product
lines. We created six weeks of self-study
and instructor-led training that presented
all products in a consistent way for the new
sales force.
| Large Pharmaceutical Company
Client was streamlining a new process and
setting up requirements for their central
office to manage disaster planning
throughout their US organization. We worked
with the client to finalize courses that
were created in a modular format so that
users were led through the process. The
result was a significant reduction in the
number of face-to-face meetings needed to
establish and gain approval on departmental
disaster plans. This learning model was
replicated in their numerous other
international locations.
| Large Telecommunications Company
This client’s training organization needed
to make their company-wide training more
consistent and compelling. We collaborated
with them to create a video-based course
with synchronized slides and a high level of
interactivity, based on their feedback
process. The result was a high level of
learner acceptance.
| Large Banking and Financial Services
Company
They needed to equal or better their
competition, who were responding to mortgage
applications in days instead of weeks. As
part of their new loan origination system,
we created instructor-led courses that
showed all roles in the organization how to
use the new system. The result was a
widespread acceptance of the new system and
an increase in their competitiveness.
|
Language Training Company
This client was implementing a home-grown
ERP at multiple international locations. The
challenge was to create just-in-time
training for all the different roles of the
organization, including those with limited
computer experience. The solution was to
create training and interactive simulations
that were actually built in to the ERP
application.
| Large Pharmaceutical Company
Client was implementing a new enterprise
portal platform to reduce the vast number of
individual web sites across their enterprise
and combine them into one portal. We
designed and developed three technical
courses for the owners and builders of new
portal communities. Content focused on how
to build and use “gadgets” to collect,
format and present data from existing sites
for the community members. The result was a
drastic reduction in the number of days
needed to identify and track pertinent
research.
| Large Entertainment Company
During the implementation of a complete
back-office system for its movie theatres,
the client felt it was critical to ensure a
smooth implementation and avoid any
unnecessary shutdowns or customer
satisfaction issues. The key was to make
sure their staff was prepared for the
changes in their day to day processes, and
understood why the new system was being
implemented. We created a movie to showcase
the benefits of the new system. In order to
appeal to and keep the attention of a young
workforce, we incorporated humorous
“factoids” in MTV-like pop-ups, and designed
the movie for the big screen. The result was
that employees understood the benefits of
the new system, were eager to learn, and
were more tolerant of problems along the
way.
| Large Energy and
Utilities Company
To overcome a high rate of employee
turnover, we developed an ITTA award-winning
blended learning solution to train new help
desk employees. The training solution
included both on-line learning and
mentoring. Feedback from new employees
indicated that without the training, they
may not have stayed with the company.
|
Personal Organization Company
To improve new employee orientation, we
developed custom e-Learning courses, running
on a new LMS. The result was a significant
improvement of the training organization and
a faster, better orientation program for new
call center representatives.
|
Manufacturing Company
The implementation of an ERP system that
would replace legacy systems was a risky
proposition. Overcoming long-standing habits
and making behavioral changes required a
custom solution that included both classroom
and eLearning. Our solution addressed the
technology and behavioral issues, as well as
focusing on the business drivers that
brought about the change. The result was a
smooth transition made by a motivated and
knowledgeable workforce.
| Large Energy and Utilities Company
The challenge was how to maintain consistent
IT staff levels before and after software
migrations, system upgrades, and new
software roll-outs. We developed a help desk
placement process that provided full time
and part time backups for networking and
other technical areas. The result was a
stable and un-stressed IT department that
could handle major IT projects with
consistent staffing levels.
Together, we can make your business
smarter. Now.
Contact MindCrossings about our custom learning solutions today!
