MindCrossings' Interactive Learning

MindMatters May 6 2008 - Article: Questions to Review Your Lost Business

carol.landis — Mon, 05 May 2008 17:12:37 +0000

Key nuggets of knowledge from Counter-Intuitive Selling.

Counter-Intuitive Selling Lost Business Review

Corporate Training for Effective Presentations

carol.landis — Thu, 07 Feb 2008 18:05:15 +0000

Smarter Now Series — Course Features

Effective Presentations

2-day Instructor Led course on site

Who Should Attend
This engaging presentation course, including multiple video taped and critiqued sessions, is designed for individuals seeking to develop and improve presentation planning and delivery skills.

Prerequisites—Bring with you a sample of a recent or upcoming presentation.

What Participants Learn

Upon completing this course, participants will be able to:

Structure presentations to achieve your objectives and keep your audience engaged
Reach your audience by setting communication objectives and analyzing audience needs and attitudes
Utilize and manage key elements of effective delivery for powerful presentations
Illustrate your presentations using various text-based and graphical methods and understanding the strengths and limitations of each
Identify obstacles to successful presentation outcomes and develop solutions to overcome these

Learn to Apply the Guiding Principles of
Effective Presentations

Whether selling or sharing, effective presentation skills can enhance the likelihood of a successful outcome. In many business roles today, outstanding presentation skills have become a core competency for achieving key goals and influencing the decisions and actions of others. At the same time, many surveys rank delivering presentations at or near the top of most feared activities. Learning effective presentation skills can help make your presentations more memorable and successful, and reduce the tension that often accompanies preparation and delivery.

What the Course Provides

Effective Presentations provides the skills and the methods to improve the planning, structuring and delivery of formal and informal presentations for productive outcomes. Your organization will benefit from:

Skilled presenters who communicate more clearly and influence others
Members who can think on their feet, handle questions and overcome objections
Better results and goal attainment inside and outside the organization
Improved professionalism of internal and external presentations contributing to heightened corporate profile and image

Each participant receives a manual for after class reference and review.

Course Highlights

Effective Presentations is a critical skills program designed to help you learn how to determine realistic presentation objectives, analyze the audience, use supporting materials effectively, organize a presentation clearly, and successfully incorporate visual aids.Course activities also cover reducing the fear of speaking, remaining calm, appearing relaxed, and improving the delivery of your presentation.

Course Outline

Fundamentals of presentation

Effective presentations
Planning a presentation

Audience analysis and supporting material

Audience analysis
Supporting materials

Building presentations

Build presentations
Develop an introduction
Organize the body of the presentation
Effective conclusion

Presentation mechanics

Visual aids
Understand visual aids

Presentation process

Extemporaneous speaking
Preparation for speaking
Deliver a presentation
Nonverbal communication

Question-and-answer session

Handle questions effectively
Handle challenging questions

Fundamentals of persuasion

Understand persuasion
Organize a persuasive presentation
Methods of persuasion

Customize for your organization. Call today for details.

Course Outline

Click here to download the one-page Course Features PDF ===> Course Features - Effective Presentations

Course Materials

1055 Westlakes Drive, Suite 300, Berwyn, PA 19312 — 610-727-4040www.MindCrossings.com

Corporate Training for Change Management

carol.landis — Thu, 07 Feb 2008 16:21:38 +0000

Smarter Now Series — Course Features

Change Management

1 day Instructor Led course on site

Who Should Attend

This course is intended for business leaders who are responsible for managing organizational change and maintaining employee performance.

Prerequisites

None.

What Participants Learn

Upon completing this course, participants will be able to:

·         plan for change.
·         learn to communicate change.
·         manage the impact of change on your team members.
·         successfully implement changes at work.

Learn to Apply the Guiding Principles of

Change Management

With constantly shifting global economies and technological developments, businesses must constantly change and adjust to exploit opportunities. Companies no longer have the luxury of remaining the same. Therefore, managers must constantly prepare for and implement change, guiding their employees through periods of transition.

Course Highlights
Change Management course teaches participants how to develop the skills to proactively address change and meet the challenges of transition in the workplace. Participants will learn how to overcome the problems encountered when making changes in your organization. Participants will also learn how to develop the ability to effectively handle organizational changes by examining the transition process and understanding their own, and others’, needs and responses to each phase.

What the Course Provides
Change Management involves participants to work to overcome the problems encountered when making changes in your organization. Participants will also learn how to develop the ability to effectively handle organizational changes by examining the transition process and understanding their own as well as the needs of others, with appropriate responses to each phase.

Each participant receives a manual for after class reference and review.

Course Outline

Fundamentals of change management

Basics of change management
Importance of change
Leading change

Change process

Steps of a change process
Analyze a situation
Choose an action
Implement the action
Monitor the progress

Obstacles to change

Resistance
Complacency
Crisis

Managing change

Creativity
Commitment
Communication

Adapting to change

Truths and misconceptions
Factors affecting response
The endings phase

Coping with uncertainty

The exploration phase
Managing the exploration phase

Moving forward

The new beginnings phase
Management of the new beginnings phase

Customize for your organization. Call today for details.
Course Outline

Download feature sheet - click here

Course Features - Change Managment

1055 Westlakes Drive, Suite 300, Berwyn, PA 19312 — 610-727-4040

www.MindCrossings.com

Corporate Training to Improve Negotiating Skills

carol.landis — Wed, 06 Feb 2008 14:00:37 +0000

Smarter Now Series — Course Features

Negotiating Skills

1 day Instructor Led course on site

Who Should Attend

This course is intended for business professionals who want to learn negotiating skills.

Prerequisites

There are no prerequisite skills for this course, however, you might be interested in the following related

course(s): Effective Presentations.

What Participants Learn

Upon completing this course, participants will be able to:

Prepare to negotiate in a business environment.

Initiate negotiations and follow through on their results.

Negotiate with your partner.

Follow through on a completed business negotiation.

Negotiate in unique business circumstances.

Learn to Apply the Guiding Principles of

Negotiating Skills

Negotiation is often thought of as a contest in which one side wins and the other side loses. The truth is that we negotiate every day with a view toward meeting our needs without antagonizing or defeating others. Whether allocating resources, funding new projects, or part of the sales/purchasing processes, everyone is involved in negotiation. Learn to negotiate while seeking to positively influence the outcome.

Course Highlights

Negotiating Skills is designed to familiarize participants with:

Basics of negotiations

Preparation and Planning

Conducting Negotiations

Specific Negotiation Styles

What the Course Provides

Negotiating Skills introduces participants to the basics of negotiations. Participants learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities cover guidelines for conducting a successful negotiation and facilitating communication, questions a person should ask and appropriate responses, and situations that require a specific negotiation style.

Each participant receives the Negotiating Skills manual for after class reference and review.

Course Outline

Establishing your terms of agreement

Process of identifying objectives
Process of establishing requirements
Researching the other party
- Gathering information about the other party
- Estimating the other party’s requirements
  Preparing for an agreement

Determining concessions
Fundamentals of Logistics
Conducting a negotiation
- Understanding the negotiation process
- Communicating during a negotiation

Control in negotiations

Negotiation tactics

Negotiation ethics

Customize for your organization. Call today for details.

Download feature sheet - click here
course-features-negotiating-skills.pdf

Course Outline

Course Materials

1055 Westlakes Drive, Suite 300, Berwyn, PA 19312 — 610-727-4040

www.MindCrossings.com

Corporate Training to Help Employees Reduce Stress

carol.landis — Tue, 11 Dec 2007 17:58:00 +0000

Course Features - Lose the Clutter: Lose the Stress

Have you ever thought about how your employees could benefit from understanding how a cluttered workplace increases everyday stress? Would you like to increase your awareness of how performance is affected by clutter and ways to overcome it?
Our new course, Lose the Clutter: Lose the Stress, will help your employees learn how to improve performance by understanding how to identify and limit the impact of clutter - both physical and emotional.

· Reduce Stress to Enhance Productivity· Increase Awareness of How Clutter Affects Stress· Learn to Prioritize and Quickly Organize· Improve Overall Satisfaction at Work
· Envigorate, Motivate and Retain Satisfied Workers

Stress in the Workplace

Lose the Clutter: Lose the Stress is a course that has helped individuals and organizations feel better about their workplace and work Smarter Now.
Change the energy in your workspace - and increase your productivity and overall job satisfaction!

Also available:
Destressing the Workplace, our course to help you learn how to create a workspace that nourishes your body, mind, and spirit. You will understand how to create a feeling of spaciousness - not dimensionally large, but one that promotes movement.

Schedule as a private class that can be customized for your organization, MindCrossings is pleased to offer this half-day course at your location or as a Virtual Instructor Led class via the Internet in two 2-hour segments.

Ideal class size is 8-30 participants.

`Discipline yourself to make time to clean out the many different types of clutter that exist for everyone: freeing up space to focus on the more time sensitive tasks at hand.` `After completing this program you will be able to:`

· Learn to identify different types of clutter. · Effectively use techniques to limit clutter.

· Feel less stress and more control of your day.

MindCrossings works closely with our clients to develop and deliver training solutions for employees, customers, business partners, and/or supply chain. We provide the most appropriate learning with modalities such as eLearning, classroom training, virtual instructor led — or a blend of several!

Careful consideration of your business, learning and budgetary requirements takes place as MindCrossings develops solutions to meet your corporate training needs. We strive to develop meaningful, measurable metrics for business results. Our learning solutions drive performance and bottom-line improvements. For course details, scheduling and pricing for your organization, contact us at info@MindCrossings.com or call us at 610-727-4040.

MindCrossings Corporate Training - De-Stressing the Workplace

carol.landis — Thu, 18 Oct 2007 22:25:07 +0000

Have you thought about the cost of stress in your workplace, both individually and corporately? Would you like to create a peaceful work environment where you can:

Enhance productivity
Increase awareness of stressors in your surroundings
Focus on how the senses affect performance
Improve overall satisfaction at work

Take a good look around your workspace and make a list of what you love about it, what you might like to change, and how often you believe the space contributes to your stress.

De-stressing the WorkplaceOur new course, De-stressing the Workplace, will help you learn how to create a workspace that nourishes your body, mind and spirit. You will understand how to create a feeling of spaciousness - not dimensionally large, but one that promotes movement.De-stressing the Workplace is a course that has helped individuals and organizations feel better about their workplace and work Smarter Now. Change the energy in your workspace and experience the tranquility…even when you are busy!After completing this program you will be able to:

Identify the causes of stress in your workplace
Effectively change the energy in your space by making minor adjustments
Feel less stress and more control of your day

Available as a private class that can be customized for your organization, MindCrossings is pleased to offer the course in either a half-day format at your location, or as a Virtual Instructor-led class via the Internet in two 2-hour segments.

At MindCrossings, we focus on results. Our learning solutions drive performance and bottom-line improvements. Our custom learning is designed around your business goals to captivate your learners when it’s needed, where it’s needed, and how it’s needed.For course details, scheduling and pricing for your organization, contact us at info@MindCrossings.com; or call us at 610 727-4040.

MindCrossings Releases First in New Course Series

carol.landis — Fri, 06 Apr 2007 16:37:38 +0000

Smarter Now Series — Course Features for Organize Now

Learn How to Apply the Two Guiding Principles of
Organize Now

1-day Instructor Led course on site OR three 2-hour Instructor Led sessions on the web

1. Capture all the things you need to get done – now, later, someday, big, small, or in-between – into a logical and trusted system outside of your head.

2. Discipline yourself to make front-end decisions about all of the information that come your way each day such as: face-to-face interactions, phone calls, mail, memos and electronic communications.

Who Should Attend
This updated time management course is designed for Individuals and/or Teams who want to do more with their day.

Organize Now is designed to:
· Provide you and your team with the knowledge and skills to effectively use Outlook as your essential organizational system
· Enhance both personal and team productivity, while giving everyone more control over activities and information
· Consistently capture key business information
· Improve your ability to quickly prioritize and make decisions about “what’s next

What the Course Provides
Organize Now is an essential management skills program designed to provide you with the knowledge, skills, and competencies to effectively use Outlook as your organizational system. This course will help enhance personal and team productivity and performance, while giving you more control over activities and information. By providing immediate access to key business information you will improve your decision-making. You will become more balanced and reduce stress when you put these essential skills into practice.

What Participants Learn

Upon completing this course, participants will be able to:
· Establish a daily plan for achieving goals and focus on areas of greatest return
· Plan, communicate and work effectively in teams
· Delegate the right tasks to the right people
· Control multiple tasks and commitments with greater ease

Call 1-877-677-6463 today for more information and to schedule private classes at your location – make your organization Smarter. Now.

Click here to download the one-page overview. ===> Course Features - Organize Now

Black Book of Outsourcing Ranks MindCrossings Among Top 10 Training Outsourcing Providers

paul.raines — Tue, 03 Apr 2007 20:54:29 +0000

Independent research firm Brown-Wilson Group, authors of The Black Book of Outsourcing, recognizes MindCrossings as a Top 10 training outsourcing provider.

BERWYN, PA (April 3, 2007) — MindCrossings, Inc., a provider of custom learning solutions to the corporate marketplace, has been chosen as one of the Top 10 Training Outsourcing Providers in the latest edition of The Black Book of Outsourcing.

The ranking is compiled by Brown-Wilson Group as part of The Black Book of Outsourcing which does an annual survey soliciting information from more than 100,000 global outsourcing users, decision makers, analysts, and customers to create the industry’s only independent and unbiased ranking of outsourcing service providers.

“When it comes to training outsourcing, MindCrossings delivers a robust combination of innovation, breadth of offerings, and scalability,” said Doug Brown, co-author of The Black Book of Outsourcing. “Further, it is clear the company has developed a culture to provide an unwavering commitment to customer satisfaction.”

Commenting on its inclusion in the latest Top 10 listing, MindCrossings’ President, Micheal A. McIntyre, said, “We are delighted to have received this recognition. The achievement validates our focus and core competency to deliver consistent and innovative training programs. Being rated so highly by our clients and industry experts reinforces our belief in developing strong client relationships by routinely exceeding our customer’s expectations.”

About MindCrossings, Inc.

MindCrossings, Inc. specializes in providing corporate training solutions to meet client learning and performance objectives. Training and development solutions are crafted using creative instructional design techniques and a variety of delivery modalities including: podcasts, custom eLearning, simulations, gaming, virtual synchronous instruction, and instructor-led classes. Outsourcing services cover all aspects of employee training from training administration, learning management system support, content development, to instructional delivery. Based in Berwyn, PA, MindCrossings’ services are utilized by companies throughout the United States. www.mindcrossings.com

About The Black Book of Outsourcing

The Black Book of Outsourcing (Wiley Publishers) is an international business book and outsourcing resource manual written by co-authors Doug Brown and Scott Wilson of the Brown-Wilson Group, Inc. Their annual rankings are held in high regard by outsourcing clients, prospects, and corporate procurement officers. A controversial and emotional subject among leaders and workers in the business community, outsourcing is becoming one of the most significant organizational and industrial shifts in modern history. www.theblackbookofoutsourcing.com

###

NutriSystem Selects MindCrossings

carol.landis — Fri, 16 Feb 2007 22:58:03 +0000

When NutriSystem planned an offshore outsourcing arrangement, they selected MindCrossings to help them get the relationship off to a great start. MindCrossings provided consulting to ensure a smooth transition of the outsourced responsibilities.

Morris Communications Chose MindCrossings

carol.landis — Fri, 16 Feb 2007 22:49:55 +0000

When it came to the roll-out of a proprietary system, Morris Communications chose MindCrossings to design and support the delivery of their North American training effort.